Handling Suspicious Mail: Rensselaer Public Safety Advisory

Recent national events have raised concern about how to recognize and handle suspicious mail or packages. This notification is intended to share information concerning the proper handling of any suspicious letter or package in order to reduce the anxiety caused by these incidents. We issue the following guidelines:

AN EXAMINATION OF PACKAGES OR LETTERS PRIOR TO OPENING IS A PRUDENT COURSE OF ACTION.

WHAT IS SUSPICIOUS? Typical characteristics:

• Mail from someone unfamiliar to you. Know your sender.
• Has no return address, or one that cannot be verified as legitimate.
• Has unusual weight, is lopsided, is oddly shaped, and is oddly sealed.
• Has strange odors or stains.
• May be marked "Rush," "Personal," "Confidential," etc.
• Shows a city or postmark that does not match the return address.
• If you think it is suspicious, treat it as suspicious.

• DO NOT OPEN IT.
• Leave the package or letter where it is. Do not pass the letter or package to others. Call Public Safety immediately at ext. 6611. Off-campus, dial 911. Wash your hands with soap and water.
• Wait nearby for the Public Safety officer.
• The Public Safety officer will decide what further precautionary steps are to be taken, if any.

• Do not try to clean up the contents (powder).
• Cover the spilled contents immediately with anything (e.g., clothing, paper, trash can, etc.). Do not remove this cover.
• Leave the room and close the door, or section off the area to prevent others from entering. Try to isolate yourself.
• Wash your hands with soap and water to prevent spreading any powder to your face. Do not touch eyes, nose or mouth.
• Call Public Safety immediately at ext. 6611. Off-campus, dial 911. Wait nearby.
• You will receive immediate directions and help.
• Remain calm. Do not panic.

New York state guidelines: Mail Handling Protocols.