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Alumni/ae Notes

* Winter 2010-11
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Features

On the Bookshelf

50 Year Club Notes

In Brief

In Memoriam

Back Issues

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On the Bookshelf (cont.)

Robustness Development and Reliability Growth
John King ’67 and William Jewett
Prentice Hall, 2010

Robustness Development and Reliability Growth

In Robustness Development and Reliability Growth, the authors present a complete process for ensuring product performance throughout the entire life cycle, from understanding customers’ needs through manufacturing and post-launch support. A section on tools and methods shows how to institutionalize best practices and apply them consistently. Finally, they tie strategies, decisions, and methods together through a case study project.

John King ’67 is a consultant and trainer who has worked as an engineer, program manager, and laboratory head at such companies as Westinghouse, Xerox, and Kodak.

Lean Higher Education
William K. Balzer ’79 • Productivity Press, 2010

Lean Higher Education

In Lean Higher Education: Increasing the Value and Performance of University Processes, the author presents empirical evidence that highlights successful applications of “lean” concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. The book supplies a unifying framework for implementing and sustaining a lean higher education transformation at any institution, regardless of size or mission.

Bill Balzer, MBA ’79, is professor of industrial-organizational psychology at Bowling Green State University and dean at the BGSU Firelands College.

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