Management of Quality and Reliability Processes
Decision Sciences and Engineering Systems;
Lally School of Management and Technology - DSES-6170

Description
Quality management has three fundamental activities: 1) identifying the quality characteristics that are important to the customer, 2) improving existing processes or products with respect to one or more important quality characteristics, 3) designing new processes or products to produce an optimal set of quality characteristics. This course will consider these three activities and their interactions. Use of reliability estimates to help set warranty periods and levels of inventory.

Prerequisites
Graduate level course in mathematical statistics (equivalent to Statistical Methods, or Applied Statistics) and a mathematical statistics-based course in statistical quality control (equivalent to Quality Control and Reliability) are absolutely required. These courses should have used calculus to develop sampling theory as it applies to quality. Good background in reliability will definitely be a plus.

Textbook(s)
Ordering Information

Format
Format and Grading information will only be current for courses being offered this semester.

Computing
Specific Computing requirements will only be current for courses being offered this semester.

Technical Requirements
Specific Technical requirements will only be current for courses being offered this semester.

Who Should Enroll
This course may be used in your Plan of Study as follows:

CSCI - elective
CSYS - elective
ELEC - elective with advisor pre-approval
EPOW - elective with advisor pre-approval
ESCI-MM - elective with advisor pre-approval
ESCI-MSE - elective with advisor pre-approval
ITEC - n/a
MBA - elective
MEAE - elective
MGMT - elective
MGMT-HCI - elective
MGMT-IT - elective
QUAL - required
SERV - elective
TCOM - n/a

This course is also open to non-matriculated students who meet the prerequisites and is required for the Certificate in Quality and Reliability.

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