Mobile (Cell) Telephone
Mobile (cell) telephones can be an effective resource for
Rensselaer as they support communications in areas where conventional
telephones are not available. They are not, however, to be considered replacements
for standard wired telephones. The cost
incurred by cell telephones must be weighed carefully against benefits.
In general, cell telephones (i.e.
telephones connected to a commercial cellular telephone vendor such as Sprint,
Cingular, Verizon or Nextel) may be assigned to employees whose work requires
wide mobility and/or simultaneous access to the public telephone network. In
certain situations, the vendor and service plan will be decided based upon
- Using Rensselaer funds to get a
cell phone and who is eligible: Rensselaer faculty and staff desiring cell telephone
service must submit a written request to Division of the Chief Information
Officer (DotCIO) Telecommunications. The application should be signed and
authorized by the department head and include the account to which the
service will be billed, the billing method and a justification for usage
that demonstrates a clear connection to job responsibilities. Incomplete requests or requests lacking
proper authorization will be returned to the requestor.
- Who is not eligible: Cell telephones shall not be
issued to student workers, contract employees, part-time temporary
personnel, adjunct faculty or others not having a compelling use for the
technology unless specifically requested by the department head.
- Placing the order: All cell phone
acquisitions/orders will be placed by DotCIO Telecommunications.
- Security and termination of
Security of cell phones is the responsibility of the department. The
department, under guidance provided by Human Resources, is responsible to
assure cell telephone service is terminated in the event of job
responsibility or employment status change (e.g. termination or extended
leave). NOTE: If the cell telephone is stolen or otherwise misplaced, the
customer must contact the vendor and DotCIO Telecommunications
immediately. Cell phone users are cautioned that cell phone technology is
not as secure as standard “wired” phones. Consequently, one should
consider using “wired” phones for highly confidential conversations.
- Who pays: All costs associated with cell
telephones will be borne by the department ordering the service. Such
costs include but are not limited to the following: equipment acquisition,
service initiation, monthly fees, per-minute cost of calls, maintenance
and repair of equipment and replacement of lost or stolen equipment.
- Authorizing payment: Monthly billing for cell
service should be reviewed and authorized by the department head for
payment using the blanket purchase order or credit card procedure.
- Calling plan review: From time to time DotCIO
Telecommunications may review individual usage and recommend cell telephone
plans to assure that the most appropriate rate plan is in use. This information
will then be forwarded to the user's department for administrative review.
- Personal use: Use of a Rensselaer-owned cell
telephone and airtime service is intended for official Rensselaer
business. However, Rensselaer recognizes that personal calls are sometimes
- Usage-based airtime plans: When the cell telephone is
used for a personal call, the individual is responsible for the cost of
that call. The telephone user should make note of personal calls and
write a check to Rensselaer after review of the monthly call detail. The
personal check should be submitted to the local department for deposit to
the account billed for the cost of the call.
- Flat rate airtime plans: The customer is responsible
for reimbursing Rensselaer when personal calls cause the plan threshold
to be exceeded. In this case, personal calls must be reimbursed to cover
the amount over threshold.
- Personal cell phones: No reimbursements will be made
for charges related to use of personal cell phones. This includes, but is
not limited to, monthly base charges, taxes, municipal fees, federal
charges and other charges for special services (e.g. call waiting,
three-way calling, voice mail).
- Repair and replacement: User departments will be
responsible for coordinating repair and replacement of cell communications
equipment. If requested, DotCIO Telecommunications will assist.
- Short-term rental of cell telephones: A small supply of cell
telephones is available for short-term rental. Requests are filled on a
first come, first served basis. The department is charged a fee for use of
the cell telephone. In addition, all airtime usage charges for the
appropriate days are the responsibility of the requesting department.
- To Request a Cell Telephone: Submit a request to DotCIO
Telecommunications, Folsom Library – or – see the Network &
Telecommunications web site for additional information.