Crystal Rock is the Institutes’ preferred supplier of coffee and water products effective
January 15, 2012. Crystal Rock is one of the leading providers of coffee and water refreshments in the New England area. They have been in business since 1914 and pride themselves on quality products and superior service. Crystal Rock has been providing coffee and water to the Rensselaer campus since 2004.
Contract Information: The Crystal Rock three (3) year contract is a competitively bid contract.
Crystal Rock offers the following:
- Natural Spring Water, Purified Drinking Water
- Full Coffee Service
- Additional Product Offerings such as Snacks
- Free Delivery/No Fuel Surcharges
- Green Eco-Friendly Items
Contract Term: 1/15/2012-1/14/2016
Products: The Crystal Rock contract offers full coffee service featuring their own brand, Cool Beans but also provides a variety of items delivered to your department. Item pricing has been discounted up to 35% off current list prices.
Invoicing: Invoices will be provided by Crystal Rock to the bill to address. Daily Billing Payment Terms are Net 30. Please reference Blanket Order # P0B12863.
Desktop Delivery: Customers are asked to place their orders 48 hours in advance of their delivery date. This includes orders placed via fax, directly with their office in Halfmoon. Orders that are requested are picked up that night and located on the route sales person (RSP) truck ready for delivery the next day. If an order is received very late in the day prior to the scheduled delivery date, there is a possibility that the order may not get to the RSP in time for the delivery to be made the next day.
Crystal Rock product requirements must be processed via phone at (518) 373-2228 or fax to (518) 373-1082. Crystal Rock online ordering site will be enabled in the Rensselaer Marketplace towards the beginning of April 2012. If you need to set up an account for your department, please contact our account manager, Tim Barber at (518) 275-9361 or firstname.lastname@example.org.
Questions regarding specific products, pricing or ordering information can be directed to the Crystal Rock Territory Manager, Tim Barber at 373-0087 ext. 1217 or email@example.com.
Rensselaer Contact information:
Linda Cook, Sourcing Manager firstname.lastname@example.org or (518)276-2156.