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Rensselaer Polytechnic Institute
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Preferred Supplier

 

Photograph of Vice President of Finance, Virginia GreggChild Albany Travel (CAT) is the Institute's preferred travel agency effective April 1, 2012. CAT will work in conjunction with Concur to create a streamlined automated travel solution for Rensselaer. CAT is a recognized leader in the travel industry and has been servicing the needs of business travelers since 1984. They will help Rensselaer manage travel spending and identify savings opportunities. Their business philosophy is based on the understanding that every component of each trip that Rensselaer takes plays a role in achieving our business objectives and ensuring our business' success.

 

Contract Information: CAT's three (3) year contract is a competitively bid contract.

Some additional information about CAT:

  • Offices in Clifton Park, New York and Colchester, Vermont
  • Locally owned and operated for over 60 years
  • Affiliations with Travel Leaders and BCD Travel, two of the top three travel management firms in the world
  • Dedicated travel counselors with an average of 18 years experience
  • Premier customizable online booking tool and expense reporting program

CAT's Value Added Services include:

  1. Crisis management
  2. 24 hour emergency traveler support
  3. Global Alliance Hotel Program
  4. Seat & fare checker automation
  5. Strategic account management and customer service
  6. International travel desk
  7. Un-used ticket tracker
  8. Quality assurance
  9. Travel policy enforcement
  10. VIP services
  11. Green initiatives
  12. Reporting

Contract Term: 4/1/12 - 4/1/15

Traveler Set-up Procedures: A travel profile must be created for each traveler, travel arranger and travel approver in Concur before the Institute employee can book a trip, submit an expense report, or approve an expense report.

  • A profile application must be completed before this setup can occur.
  • The profile application can be found on the Finance website. All required data must be completed for the profile application to be accepted.
  • Completed profile application should be submitted to the Travel Administrator for review and activation.

Payment Method: Airfare, Rail and Hotel will require no out of pocket cost for the traveler. Airfare and rail will be paid with a corporate virtual account through AirPlus. Hotel will be paid with a corporate virtual account through Wright Express.

Traveler will be required to pay out of pocket for vehicles (unless arranged through our preferred supplier Enterprise/National Car Rental), meals and incidentals.

Service Fees and Pricing: Service fees may be applicable to certain types of bookings; i.e. agent assisted transactions, hotel reservations, air reservations etc. Please contact Rensselaer's travel administrator for a list of the fees.

Supplier ID Number: 03-026-3458

CAT Contact Information
Child Travel office address : 19 Roosevelt Hwy
Colchester, VT 05446
Albany Travel office address: 30 Corporate Drive
Clifton Park, NY 12065
Web address: www.childalbanytravel.com
Hours of operation 8AM-6PM EST. Monday - Friday
Domestic/International Reservations: 802-655-8866 & 518-292-9000
Toll Free Number: 800-245-8459 & 800-666-2929
Fax Number: 802-655-8873 & 518-292-9090
After Hours-24 hour emergency service: 800-245-8459 OPT 8
International-emergency service: 203-848-1135 (call collect)
Email: travel@childalbanytravel.com


Rensselaer Contact Information
Sourcing Manager Linda Cook x2156 (contact for contractual questions/concerns).
Travel Administrator Christopher Thorne x2395 (contact for procedural question/concerns).