Dean's Blog Lally School of Management
Lally School of Management
About Admissions Academics Students Faculty Centers Alumni/ae News and Events Careers
Rensselaer Polytechnic Institute

Faculty Openings

Abetti, Pier A.
Begley, Thomas
Chari, Murali
Clark, Brian
Demertzoglou, Pindaro
Durgee, Jeffrey F.
Edirisinghe, Chanaka
Francis, Bill B.
Francis, Sonja
Golden, Timothy
Gupta, Aparna
Hasan, Iftekhar
Huang, Dongling
Huang, Tingliang
Jiao, Yawen
Kumar, Shyam
Kuruzovich, Jason
Lu, Yingda
Maleyeff, John (Hartford)
Markovitch, Dmitri
McDermott, Christopher M.
McDermott, Margaret (Peggy)
Nam, Seunghan
Nevo, Dorit
O'Brien, Jonathan P.
O'Connor, Gina C.
Paulson, Albert S.
Peters, Lois S.
Peteros, Randall (Hartford)
Rainey, David (Hartford)
Ravichandran, T. (Ravi)
Sanderson, Susan W.
Stodder, James (Hartford)
Tracy, William
Triscari, Thomas Jr.
Wright, Frank X.
Wu, Qiang
Yayla-Kullu, Hesna Muge
Ye, Pengfei
Zhao, Hao
Hesna Muge Yayla-Kullu

Hesna Muge Yayla-Kullu

Assistant Professor


  • Operations Management
  • Supply Chain Management

Areas of Instruction

  • Operations Management
  • Quantitative Methods
  • Statistics
  • Supply Chain Management


  • Ph.D. in Operations, Technology, and Innovation Management, The University of North Carolina at Chapel Hill
  • M.S. in Industrial Engineering, Bilkent University, Turkey
  • B.S. in Industrial Engineering, Bilkent University, Turkey

Research & Publications

Dr. Yayla-Kullu’s research interests include the marketing-operations interface, service operations, and supply chain management.

As an award winning researcher, she studies a firm’s decisions under competitive pressures and increasing product variety, in particular when the resource capacity is constrained. She has publications in top tier journals such as Production and Operations Management and Decision Sciences. Her dissertation won the 2008 Runner-up Award in the prestigious APICS George and Marion Plossl Research Fellowship Competition. She is frequently invited to organize and chair sessions, and to give talks in prominent universities and academic conferences. She is also a regular reviewer for leading academic journals in the field.

As an award winning teacher, she enjoys teaching operations management, supply chain management, quantitative methods, business analytics, and statistics courses. Her classes enable participants to develop a general understanding of the quantitative approaches to decision making. She aims to help students understand that many managerial situations have quantitative considerations that are important in the decision making process.

Prior to beginning her academic career, Dr. Yayla-Kullu worked as an internal auditor-investigator for Finansbank A.S., a leading financial institution in Turkey. Her previous work experience also includes a software company, where she worked as an internal SAP consultant, as well as a glass manufacturing company and a construction materials manufacturing company.

Dr. Yayla-Kullu holds a Ph.D. in operations management from Kenan-Flagler Business School, UNC-Chapel Hill; and she received her master’s and bachelor’s degrees in industrial engineering from Bilkent University, Turkey.

Selected Publications

Selected Working Papers

  • H. M. Yayla-Kullu, J. Ryan, and J. M. Swaminathan, “Product Line Design and Capacity Management: The Role of Uncertainty Regarding Consumer Willingness-to-Pay”.
    (Finalist for the Best Paper Award in INFORMS 2014 Annual Meeting Service Science Cluster) (Finalist for the Best Analytical Paper Award in DSI 2014 Annual Meeting)
  • H. M. Yayla-Kullu, P. Tansitpong, C. McDermott, A. Gnanlet, and J.F. Durgee, “Impact of National Culture on Airline Operations”.
  • H. M. Yayla-Kullu, A. K. Parlakturk, and J. M. Swaminathan, “Bitter Competition does not Mean Lower Prices: The Story of Two Capacity Constrained Markets”.
  • H. M. Yayla-Kullu and P. Tansitpong, “The Interplay between Perceived Quality and Resource Utilization: Does Product Size Matter?”.

Copyright ©2014 Rensselaer Polytechnic Institute (RPI)  110 Eighth Street, Troy, NY USA 12180  (518) 276-6000

To request more information about Rensselaer's Lally School of Management, please select your affiliation: