Integrated Administrative Computing Solutions

IACS Contact Information

The IACS offices are currently located on the fifth floor of the J Building (a.k.a. Incubator Center)

Director:   Jeff Miner (276-8523)
Associate Director:   Mark Sullivan (276-6796)
Fax number:   276-4834


IACS Systems Support Contact Information

Note: It is important to use the email addresses listed below, rather than contacting any single IACS staff member, so that your issue can be resolved quickly. These addresses will distribute your message to multiple people within the support staff.

IACS Business Support:   iacs-cus-sup-l@lists.rpi.edu
  • For Banner and AppWorx userid requests, system permissions, system availability, and training
  • Manager:   Mary Alice O'Brien (276-6106)
IACS Nolij Support:   iacs-cus-sup-l@lists.rpi.edu
  • For all Nolij related issues, needs, and requests
  • Lead:   John Fuchs (276-2079)
IACS Application Services:   iacs-sys-sup-l@lists.rpi.edu
  • For Banner and AppWorx related processing issues, needs, and requests
  • Manager:   Mark Sullivan (276-6796)
IACS Database Administration:   iacs-dba-sup-l@lists.rpi.edu
  • For Database Administration related issues
  • Manager:   Kim Morgan (276-2129)
IACS Desktop and Server Support:   iacs-pc-sup-l@lists.rpi.edu
  • For IACS supported PC desktop and networking/server related issues, needs, and requests
  • Manager:   Dennis Milkiewicz (276-6913)
IACS Business Intelligence:   iacs-dw-sup-l@lists.rpi.edu
  • For Data Warehouse / Brio application related issues, needs, and requests
  • Manager:   Ora Fish (276-2213)