If you are an instructor and want to set up a new WebCT course site, complete a new course request form.
If you don't know your RCS/WebCT ID, look up your RCS id.
If you are having trouble logging in to WebCT, first review student login instructions and student login help.
If you are taking a distance education course and need support for videostreaming, see videostream support.
Before starting to complete this form, first look for a solution to your problem at : Student Frequently Asked Questions or Instructor/Designer/TA Frequently Asked Questions
(You may also find an answer to your question at: Web/WebCT Workshop Notes, or WebCT @ Rensselaer page )
If you are still unable to solve your problem after examining the above links, fill in the following form as completely as possible. This will enable the support personnel to respond to your problem in a timely manner.
WebCT support attempts to answer all reports by the end of the next business day.
Note: you can use the tab key to jump to the next field.
Type of User:
How severe ?:
Connection Type:
Firewall:
Location:
In the box below, summarize your problem clearly.
Be sure to include:
a summary description of the problem
any error messages that you've received.
