RPI LMS Support Form

If you are an instructor and want to set up a new RPI LMS course site, complete a new course request form.

If you don't know your RCS/RPI LMS ID, look up your RCS id.

If you are having trouble logging in to RPI's LMS , first review Login Help .

If you are taking a distance education course and need support for videostreaming, see videostream support.

If you are still unable to solve your problem after examining the above links, fill in the following form as completely as possible. This will enable the support personnel to respond to your problem in a timely manner.

RPI LMS support attempts to answer all reports by the end of the next business day.

Note: you can use the tab key to jump to the next field.

Basic Information

Type of User:

Type of Support:

How severe ?:

First Name :
Last Name :
Email :
Phone (include area code):
User's RCS id :
Course Title : 
  (e.g. Fundamentals of E-Business )
Course Number: 
(e.g., MGMT-9010_01)

Connection Type:






Summarize Your Problem

In the box below, summarize your problem clearly.

Be sure to include:

a summary description of the problem

the steps needed to reproduce the problem

any error messages that you've received.


Submit Completed Form

Questions about this page may be directed to webct-support@rpi.edu