Rensselaer - Administration Division

A D M I N I S T R A T I O N D I V I S I O N

E N V I R O N M E N T A L A N D S I T E S E R V I C E S

WELCOME

SITE INDEX

Facilities Work Request
(FIXX)

  AUXILIARY SERVICES
      Catering
      Conference Services
      Dining Services
      Parking
      Campus Card Office
      Shuttle Bus
      Vending
      Washers & Dryers

  CAMPUS PLANNING AND
                  FACILITY DESIGN
      Campus Planning and
                      Facility Design

  ENVIRONMENTAL AND
                  SITE SERVICES
      Auto Shop
      Athletic Fields
      Environmental Services
      Landscaping
      Mail Services
      Moving & Transportation Services
      Greening/Recycling
      Snow Removal

  PHYSICAL PLANT
      Facilities Customer Service Center
      Computerized Maintenance
               Management System
      Facility Repair
      Life Safety
      Key Shop
      Main Boiler House
      Planning and Scheduling
      Trade Shops

  PROCUREMENT AND
           ADMINISTRATIVE SERVICES
    Purchasing
      Small Business
                Procurement Services
      Stockroom
      Administration Division -
                Financial Services
      Real Estate Management
      Property Administration

  PUBLIC SAFETY
      Public Safety
      Access Control

  SPECIAL PROJECTS GROUP
      Experimental Media &
Performing Arts Center
      South Campus Development Project
      Staff
      Construction Photos

WEBMASTER - devrid@rpi.edu

Scott A. Richards, Director, Environmental and Site Services

Environmental and Site Services encompass a whole host of major services at Rensselaer. It is our goal to provide a clean, healthy, safe and relaxed environment that is conducive to learning.

First and foremost, we abide by the following "Customer Service focused" Guiding Principles:

EXCELLENCE is what we strive for. Excellence is never an accident; it is always the result of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities
QUALITY comes first. To achieve customer satisfaction, the quality of our services and processes must be our number one priority
CUSTOMERS are our most cherished asset and are the focus of everything we do. Our service is the end result of our efforts. As our services are viewed, so are we viewed.
CONTINUOUS IMPROVEMENT is essential to our success. We must strive for excellence in our products and services as measured by their value to the overall mission of the Institute.
EMPLOYEES are the source of our strength. They provide our reputation and vitality. Employee involvement is our way of life.
PUBLIC TRUST is the effective use of the Institute's investment. Integrity is never compromised. The conduct of our Department must be pursued in a manner that is socially responsible and commands the respect for its integrity and for its positive contributions to the University community.

Please tour our web site to see an overview of the services available to you. We are committed to meeting or even exceeding your expectations by making sure we treat our customers in a friendly, courteous, professional manner and by providing timely responses to special requests and emergencies. If you are less than 100% satisfied, please bring the issue to our attention directly. We're here for you. We need to hear from you.

Jerry C. Faiola
Director
Environmental and Site Services