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When you leave your shift, please make sure to log off the phone that you were using. This prevents it from ringing, and if no phones are logged on, it sends people who call to the ``We're not here right now'' message if we are closed, or the ``We're all busy right now'' message if we are open. To log off, pick up the phone, press the 7's button, and then the log-on/log-off button. If you hear 2 beeps, you are now logged off. If you hear 1 beep, you weren't logged on, and you still aren't. If you want to check how many phones are still logged on, pick up the phone, press the 7's button, then press the ``calls in queue'' button. CIQ: Shows how many calls there are in the queue, AOL: shows how many phones are logged on.
Frank Charles Barton