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Who Are We?

The Academic and Research Computing (ARC) Help Desk is a group of students, both undergraduates and graduates, who work to help the RPI community with computing problems. Our boss is Pat Valiquette <valiqp@rpi.edu> and the 2 full time staff members that work with us in the VCC are Daria Robbins <robbid@rpi.edu> and Judy Shea <sheaj@rpi.edu>. Daria is in charge of ez-snapshot, printing refunds, and software at help desk. Judy is in charge of accounts, lockers, things related and scheduling. We also work closely with many of the dotCIO staff members. One that we work very closely with is Nancy Kutner <kutnern@rpi.edu> She does a lot of work with documentation, and works on the ARC Website.

Frank Charles Barton
2002-11-19