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<firstname.lastname@example.org> is the official internal Help Desk E-Mail list. If you are not on this list, please talk to Pat as soon as possible to get yourself added to this list. This list is used for sending information about expected problems, or about problems that we have been seeing a lot that have unusual solutions, and for requesting coverage for times when you can't make it to your shift. The people on this list are all of the consultants, Pat, Judy, Daria, and Nancy.
Frank Charles Barton